FAQ

FAQ

1. How to place an order?

• Browse the items that interest you on our site, select the items you want to purchase, and add them to your shopping cart. After completing your purchase, follow the checkout process and fill in your shipping address and payment method to complete your order.

2. Can I cancel or modify my order?

• If you wish to cancel or modify your order, please contact our customer service team as soon as possible. We will do our best to accommodate your needs, but if your order has already shipped, it cannot be canceled or modified.

3. What are the details about shipping and freight charges?

• We usually use a courier service to deliver items to your address. Shipping costs are based on your location and order weight, you can view exact shipping information on the checkout page.

4. Can I return the item after receiving it?

• Yes, we accept returns within a certain period of time after receipt of the item. Please read our returns policy for more information and contact our customer service team to initiate the return process.

5. What are the payment methods?

• We accept a variety of payment methods, including Visa, Master , Apple pay, Google Pay , PayPal , Shop Pay , etc. At checkout, you can choose the payment method that works best for you.

6. How do I check the status of my order?

• You can check the status of your order on the "My Orders" page by logging in to your account. Alternatively, you can contact our customer service team for updates.

7. What should I do if I have a problem?

• If you encounter any problems during the ordering process, or have any questions about our products or services, please feel free to contact our customer service team. We will be happy to provide you with help and support.

For further assistance or information, please feel free to contact our customer service team and we will be happy to assist you!